Send Us a Message
[Contact Form: Name | Email Address | Subject | Message | Submit]
What Happens After You Submit
Once you submit the form, our team receives your message directly. We typically respond within 24 to 48 hours on regular days. Responses are sent to the email address you provide, so please make sure it is correct before submitting.
During high-volume periods such as after a major app update, response times may be slightly longer. We appreciate your patience and we do get back to every message.
Common Queries We Handle
Most of the messages we receive fall into a few categories. If yours matches one of these, the answer may already be on the relevant page.
Download and Installation Issues
Download issues and installation errors are covered on the Download page. If the APK is not installing, the most common cause is that "Install from unknown sources" has not been enabled on your device.
Login and Registration Problems
Login and registration problems, including forgotten passwords and account access issues, are covered on the Login and Register pages.
Deposit and Withdrawal Questions
Deposit and withdrawal questions, including minimum amounts, processing times, and EasyPaisa or JazzCash issues, are covered on the Deposit and Withdrawal pages. If your issue is not covered there, please send us a message and we will look into it personally.
A Note on Withdrawal Queries
When contacting us about a withdrawal, please include your registered account username and the transaction reference number from EasyPaisa or JazzCash. This helps us locate your transaction immediately and speeds up the resolution. We look forward to hearing from you.